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Cancel Subscription

Depending on what way you subscribed to AnimeLab the steps may vary. If you are unsure please have a look at what the charge is on your bank statement.

If you are unable to find the steps below that work for you please contact us at support@animelab.com

iTunes (iOS App) Subscriptions
If you are currently being billed for AnimeLab through iTunes, you may cancel by doing the following:

  • On your device’s home screen, tap “Settings.”
  • Tap “iTunes & App Store.”
  • Tap your Apple ID.
  • Tap “View Apple ID.” You might need to sign in.
  • Under Subscriptions, tap “Manage.”
  • Tap “AnimeLab.” 
  • There should be the option to Cancel your subscription near the bottom

Further help can be found through Apple here

iTunes (Apple TV) Subscriptions

If you are currently being billed for AnimeLab through iTunes, you may cancel by doing the following:

  • Open the Settings app.
  • Select Users and Accounts. 
  • Select the associated account (If signed into multiple).
  • Select Subscriptions.
  • Enter the password associated with your Apple ID.
  • Choose “AnimeLab.”
  • There should be the option to Cancel your subscription near the bottom.
  • When asked to confirm the changes, select Confirm. 

Further help can be found through Apple here

Google Play (Android devices) Subscriptions

If you have purchased your AnimeLab subscription with Google Play Billing and your subscription has not yet ended:

  • Open the Google Play Store on your Device.
  • Ensure you are logged in to your Google Play Account
  • Tap on the hamburger menu and select “Subscriptions”
  • Tap on the “AnimeLab” subscription
  • Tap “Cancel subscription”
  • Tap an option as to why you are cancelling your subscription
  • Confirm you wish to cancel your subscription
  • You should now see an indication that this subscription will cancel, with the cancellation date indicated. 

Further help can be found through Google here

All other Subscriptions

You can cancel your Premium subscription by visiting www.animelab.com/profile and clicking on the ‘Subscription’ tab.

Updated on 29 September 2020

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