To delete your account please send an email to support@animelab.com from the email used for AnimeLab. If you are subscribed via Google or Apple you will need to cancel your subscription first.
If you are trying to cancel your subscription please follow the steps below for the way you are being billed:
iTunes (iOS App) Subscriptions
If you are currently being billed for AnimeLab through iTunes, you may cancel by doing the following:
- On your device’s home screen, tap “Settings.”
- Tap “iTunes & App Store.”
- Tap your Apple ID.
- Tap “View Apple ID.” You might need to sign in.
- Under Subscriptions, tap “Manage.”
- Tap “AnimeLab.”
- There should be the option to Cancel your subscription near the bottom
Further help can be found through Apple here
iTunes (Apple TV) Subscriptions
If you are currently being billed for AnimeLab through iTunes, you may cancel by doing the following:
- Open the Settings app.
- Select Users and Accounts.
- Select the associated account (If signed into multiple).
- Select Subscriptions.
- Enter the password associated with your Apple ID.
- Choose “AnimeLab.”
- There should be the option to Cancel your subscription near the bottom.
- When asked to confirm the changes, select Confirm.
Further help can be found through Apple here
Google Play (Android devices) Subscriptions
If you have purchased your AnimeLab subscription with Google Play Billing and your subscription has not yet ended:
- Open the Google Play Store on your Device.
- Ensure you are logged in to your Google Play Account
- Tap on the hamburger menu and select “Subscriptions”
- Tap on the “AnimeLab” subscription
- Tap “Cancel subscription”
- Tap an option as to why you are cancelling your subscription
- Confirm you wish to cancel your subscription
- You should now see an indication that this subscription will cancel, with the cancellation date indicated.
Further help can be found through Google here
All other Subscriptions
You can cancel your Premium subscription by visiting www.animelab.com/profile and clicking on the ‘Subscription’ tab.